Returns & Refunds

We want you to be completely satisfied with your Wet Jelly purchase. If you are not, we are here to help.

Return Policy

Due to the intimate nature of our products, we cannot accept returns of opened or used items. If you receive a damaged or defective product, please contact us within 48 hours of delivery.

How to Request a Return

Email us at returns@wetjelly.com with your order number, photos of the damaged item, and a brief description of the issue.

Refund Processing

Approved refunds are processed within 5–7 business days to the original payment method.